| Sep. 26th | Registration Day |
Keynote Report: The Challenges of reform
| Sep. 27th AM | Keynote Report |
| 9:00 – 11:00 | Opening: Leaders Speech |
| Keynote Report: The challenge of reform. Restructuring state-owned hospitals in Europe. | |
| Interactions | |
| 11:00 – 12:00 | Buffet Lunch |
Sub-summit No.1: Hospital management, quality and personnel training
| Sep. 27th PM | Speeches |
| 13:00 – 17:30 | Development of new business segments and customer oriented services in hospitals |
| HIS/eHealth as strategic element for patient care and economic efficiency | |
| Staff education and qualification to improve the human capital for future challenges | |
| Medical quality control and hospital rating. | |
| Health insurance and hospital management. Improve logistics management system | |
| Interactions | |
| 18:30 | Buffet Dinner |
Sub-summit No2: Hospital service, quality and finance
| Sep. 27th PM | Speeches |
| 13:00 – 17:30 | Designing a hospital to last. Survivability and maintainability of hospital buildings |
| Protecting your most valuable assets-Professional medical equipment management | |
| Quality Management based on an International Standard as a Management System for the Health Care Sector | |
| Getting start of clinical practice and continuous quality improvement program | |
| Health reform and hospital development’s integration of resources and marketing strategies | |
| Public hospital managements’ features and professionals training | |
| Interactions | |
| 18:30 | Buffet Dinner |
Keynote Report: Trends of health reform and international hospitals
| Sep. 28th AM | Keynote Report |
| 9:00 – 12:00 | Business Performance through Innovation in Products, Services and Processes at the Charité – University Hospital Berlin. |
| International financing tools for hospital construction projects and medical equipment. | |
| Int’l Health care reforms and the hospital of the future. | |
| Interactions | |
| 12:00 | Buffet Lunch |
| Afternoon | End |